Technical Service

Apricon highly qualified TRUMPF service engineers are on hand to assist you. Whether they are personally on-site or available via remote support, you can enjoy expert support covering installation, inspection, and maintenance, right through to system repairs.

Worldwide support

With more than 1,600 TRUMPF service engineers worldwide, you can count on the very best local support. In Finland we have 13 service engineers for TRUMPF lasers and machines. 

Highly qualified service experts

TRUMPF service engineers across the globe complete standardized training.

Rapid support

Rapid diagnostics and reaction times as a result of our global standardized communication system

There  is no “impossible”

With our global escalation management system, we resolve tricky cases for you in next to no time.

Our remote services

Telephone hotline or remote support ensures fast error correction and reduces the costs for on-site visits. Operating or setting errors can be quickly identified and rectified. More than two-thirds of all service cases can be solved remotely.

Maintenance

Regular, on-schedule, and planned maintenance ensures a high level of availability, productivity, and process reliability. Our trained service engineers carry out the maintenance according to manufacturer specifications in the same way around the globe and document this with a maintenance checklist and a maintenance sticker.

Apricon Service:
Jari Hovikorpi
Technology Manager
+358 10 217 6565